by Michael Eckstein | Jun 19, 2021 | Strategy
Ask clients for feedback (instead of assuming) After a few years in business (or in our chosen careers), we fall into this bad habit of assuming we know what our clients and potential new clients want. And, like all assumptions, that makes an ass of you and me. Bad...
by Michael Eckstein | Jun 12, 2021 | Strategy
Always have a Plan B A major aspect of starting and running a successful small business is experimenting until you find what works for you then doubling down on it. You need to find the right processes, marketing channels, software, locations, employees, service...
by Michael Eckstein | Mar 6, 2021 | Business Growth, Strategy
Reader question: “How do I respond to a bad review?” Bad reviews are the worst. You’re busy juggling client demands, admin tasks, and your personal life while genuinely trying to do a great job, then, out of nowhere, you get a bad review. It’s...
by Michael Eckstein | Feb 13, 2021 | Budgeting, Cash Flow
Credit card debt is like quicksand Credit card debt is a funny thing. It’s brutal and can quickly overwhelm your business with its 15%+ interest rates. But, it’s frequently glamorized by entrepreneurs. Many entrepreneur influencers suggest funding your...
by Michael Eckstein | Jan 9, 2021 | Accounting
Review your Profit & Loss before you forward it to your accountant this tax season It’s no secret that I love accounting. Accurate accounting helps you make more educated business decisions, plan spending, and detect fraud. And, modern accounting software...
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