Last week's email - 'Why you should let bad clients go' - totally jinxed me (here's a link, in case you're the sorta monster that doesn't read every single one of these 😤). I hit send, checked my inbox, and was greeted with a client tirade. They were...
‘The Best Damn Small Business Newsletter on the Internet’ archives
Business Growth Article Archives
Why you should let bad clients go
You should let bad clients go. But, you already knew that. The hard part is actually letting them go, especially when they're paying you a lot of money. Our egos and our monthly bills (both the business and personal ones) make letting clients go easier said than done....
Why you should write weekly memos
As kids, there's plenty of obvious milestones, events, and memories to mark our progress. There's semesters, tests, graduations, big birthdays, and all sorts of other major happenings. And, we keep all those report cards, syllabuses, exam grades, pictures, postcards,...
The flaws with ROI and other things to consider when making decisions
I won an award! 🥳 CPA Practice Advisor named me on their annual '40 under 40' accounting professionals list. I've "emerged as [a] future leaders in the profession." Whoop! 🙌🎉 There's two sides to every finance/accounting measure and the...
How to rank your clients
All clients aren't created equal. Some clients are easier to work with, more profitable, send referrals, or just have more interesting projects than the rest. Then, others are a royal pain, take up too much of your (and your team's) time, drag down profitability, hurt...
Your personal finances affect your business profit and cash flow
Legal nuances aside, you and your business are intertwined. Your business provides for your family, stresses you out, helps you feel fulfilled, and occupies most of your waking thoughts. It's very clear what our businesses give us. But, it's a little less clear what...
Reader question: “How do I respond to a bad review?”
Bad reviews are the worst. You're busy juggling client demands, admin tasks, and your personal life while genuinely trying to do a great job, then, out of nowhere, you get a bad review. It's the last thing you need and an absolute downer. But, more importantly, it's...